Billing Terms & Conditions

Last updated: May 25, 2026

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💳 Payment Terms

All orders must be paid in full at the time of purchase using one of our accepted payment methods.

We accept:

• Visa

• Mastercard

• American Express

• Debit Cards

• Shop Pay

• Apple Pay

• Google Pay

We do not offer cash on delivery or payment in instalments unless explicitly stated.

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🧾 Billing Information

You agree to provide accurate, complete, and up-to-date billing information, including:

• Full name

• Billing address

• Contact details

• Valid payment information

Failure to provide accurate details may result in:

• Order delays

• Order cancellation

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🔒 Payment Security

All payments are processed through secure and encrypted payment gateways.

• We do not store your full card details

• Your payment information is handled in accordance with industry security standards

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⚠️ Order Verification

We reserve the right to:

• Refuse or cancel any order at our discretion

• Request additional verification for fraud prevention

• Cancel orders if suspicious or unauthorized activity is detected

If your order is cancelled after payment, a full refund will be issued.

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💷 Pricing & Currency

• All prices are listed in GBP (£)

• Prices include applicable taxes unless stated otherwise

• We reserve the right to change prices at any time without prior notice

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🔁 Refunds & Chargebacks

Refunds are processed according to our Refund & Returns Policy:

• Refunds will be issued to the original payment method

• Processing time: within 10 business days after approval

Chargebacks

• Initiating a chargeback without contacting us first may delay resolution

• We reserve the right to dispute any unjustified chargeback

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📩 Failed or Declined Payments

If your payment is declined:

• Your order will not be processed

• You may need to contact your bank or try an alternative payment method

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📞 Contact Us

If you have any billing-related questions, please contact us:

✉ Email: theraluxbeauty@gmail.com
☎ Phone: +44 7578 717001
⌂ Address: 447 Blackburn Road, Bolton, BL1 8NJ, Greater Manchester, United Kingdom

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TheraLux reserves the right to update these Billing Terms & Conditions at any time to reflect operational, legal, or regulatory changes.