Privacy Policy

Last updated: May 25, 2026

TheraLux operates this store and website, including all related information, content, features, tools, products, and services (the “Services”) to provide you with a curated shopping experience. TheraLux is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use our Services, or otherwise communicate with us.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

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1. Personal Information We Collect

We may collect the following categories of personal information:

• Contact Information: Name, billing address, shipping address, phone number, email address

• Financial Information: Payment details, transaction data (processed securely via payment providers)

• Account Information: Username, password, preferences

• Transaction Data: Purchase history, cart activity, returns and exchanges

• Communications: Messages sent to customer support

• Device Information: IP address, browser type, device identifiers

• Usage Data: Interaction with our website and services

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2. How We Collect Information

We collect personal information:

• Directly from you (when you place orders, create accounts, or contact us)

• Automatically through cookies and tracking technologies

• From service providers (e.g., payment processors, analytics tools)

• From partners or third parties

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3. How We Use Your Information

We use your information to:

• Process orders and payments

• Deliver products and manage returns

• Provide customer support

• Improve website performance and user experience

• Send marketing communications

• Prevent fraud and ensure security

• Comply with legal obligations

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4. Sharing of Personal Information

We may share your information with:

• Shopify and related service providers

• Payment processors and logistics partners

• Marketing and analytics partners

• Legal authorities if required by law

• Business partners in case of mergers or acquisitions

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5. Shopify Services

Our store is hosted by Shopify. Your data may be processed and stored by Shopify and its partners.

For more information, please visit:
https://privacy.shopify.com/en

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6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

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7. Children’s Privacy

Our Services are not intended for individuals under the age of majority. We do not knowingly collect personal data from children.

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8. Data Security and Retention

We implement appropriate security measures; however, no system is completely secure.

We retain personal data only as long as necessary to:

• Provide services

• Comply with legal obligations

• Resolve disputes

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9. Your Rights

Depending on your location, you may have the right to:

• Access your personal data

• Request correction or deletion

• Request data portability

• Withdraw consent

• Opt out of marketing communications

To exercise your rights, contact us using the details below.

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10. International Data Transfers

Your information may be transferred and processed outside your country, including the UK and EEA, in accordance with applicable data protection laws.

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11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.

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12. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: 📧theraluxbeauty@gmail.com
Phone: 📞+44 7578 717001
**Address:**📍 447 Blackburn Road, Bolton, BL1 8NJ, Greater Manchester, United Kingdom

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Data Controller: TheraLux